Laymon Group Benefit Consulting – Code of Conduct

At Laymon Group Benefit Consulting, our core mission is to serve as trusted advisors and advocates for our clients. Our Code of Conduct reflects our unwavering commitment to integrity, transparency, and client-first service. Every action we take and every recommendation we make is guided by what is in the best interest of our clients, not our bottom line.

  1. Client-Centered Service

We are dedicated to delivering solutions that are tailored to each client’s unique needs, goals, and challenges. Our advice is always grounded in objectivity, industry knowledge, and a genuine desire to help our clients succeed.

  • We prioritize long-term relationships over short-term gains.
  • We listen first and advise only when we fully understand a client’s needs.
  • We do not recommend products or services based on incentives or commissions—only on what is truly right for the client.
  1. Integrity & Transparency

We believe that honesty and transparency build trust. We clearly communicate our process, options, and recommendations so clients can make informed decisions.

  • We fully disclose any potential conflicts of interest.
  • We are open and honest about pricing, plan options, and the pros and cons of each.
  • We take accountability for our work and follow through on our commitments.
  1. Professionalism & Respect

We maintain the highest standards of professionalism in every interaction—with clients, vendors, and each other.

  • We treat all people with respect, regardless of role or background.
  • We handle sensitive information with the utmost confidentiality.
  • We maintain a collaborative, supportive, and respectful work environment.
  1. Service Excellence

We hold ourselves to a high standard of customer service, aiming not just to meet expectations but to exceed them.

  • We respond to inquiries and service issues promptly and thoroughly.
  • We consistently monitor industry trends and compliance updates to keep clients ahead of the curve.
  • We take pride in being proactive, not reactive.
  1. Continuous Improvement

We are committed to constantly improving our knowledge, skills, and processes in order to deliver the best possible outcomes.

  • We invest in ongoing training and development.
  • We welcome feedback and use it as a tool for growth.
  • We embrace innovation that benefits our clients and our team.

By adhering to this Code of Conduct, each member of Laymon Group Benefit Consulting helps uphold the values that have driven our success and built our reputation. Our clients’ success is our success, and we never lose sight of that.